Telephone Answering Services

Agency:
State: District of Columbia
Type of Government: Federal
Category:
  • R - Professional, Administrative and Management Support Services
Posted: Mar 3, 2024
Due: Mar 6, 2024
Publication URL: To access bid details, please log in.
Follow
Telephone Answering Services
Active
Contract Opportunity
Notice ID
Related Notice
Department/Ind. Agency
PEACE CORPS
Sub-tier
PEACE CORPS
Office
PEACE CORPS OACM
General Information
  • Contract Opportunity Type: Special Notice (Original)
  • All Dates/Times are: (UTC-05:00) EASTERN STANDARD TIME, NEW YORK, USA
  • Original Published Date: Mar 02, 2024 08:21 pm EST
  • Original Response Date: Mar 06, 2024 11:00 am EST
  • Inactive Policy: 15 days after response date
  • Original Inactive Date: Mar 21, 2024
  • Initiative:
    • None
Classification
  • Original Set Aside:
  • Product Service Code: R699 - SUPPORT- ADMINISTRATIVE: OTHER
  • NAICS Code:
    • 561421 - Telephone Answering Services
  • Place of Performance:
    Washington , DC 20526
    USA
Description

The Peace Corps, Office of the Chief Financial Officer, Acquisition and Contract Management, on behalf of the Office of Health Services, intends to award a sole source firm fixed price award to Direct Interactions, Inc. 701 5th Ave, #4250 Seattle, Washington 98104. This will be via modification to purchase order 1145PC23P0008 for approximately 72,000 additional phone minutes for emergency phone services. Direct Interactions currently provides emergency telephone answering services to The Peace Corps-24 hours a day, seven days a week, 365 days a year with rapid response times. The dedicated emergency phone line receives a wide variety of calls. The contractor shall determine which calls meet emergency criteria for dispatch to specified Peace Corps points of contact for immediate action.



Award will be made in accordance with Federal Acquisition Regulation (FAR) 13.106-1(b) and the procedures at FAR Part 12 entitled, Acquisition of Commercial Items and FAR Part 13 entitled, Simplified Acquisition Procedures. The purpose of this notice is to satisfy the requirements of FAR Subpart 5.2. This notice of intent is not a request for competitive quotes. However, all responsible parties may submit a quotation by the closing date of this announcement which shall be considered by the agency. No solicitation will be issued. A determination not to compete this action based upon responses received is in the sole discretion of the Government. The PSC Code is R699 – Support Administrative. The NAICS code for this action is 561421, Telephone Answering Services. Responses or inquiries shall only be accepted through electronic mail addressed to hwilliams2@peacecorps.gov and must be uploaded and received in their entirety no later than 03/06/2024 11:00 AM (ET). Responses submitted by hardcopy or through SAM.gov will not be considered



A determination by the government not to compete this proposed requirement is solely within the discretion of the Government. Information received will be considered solely for the purposes for future Market Research requirements. No formal solicitation package is available. The Government will not be responsible for any costs of preparation in response to this announcement.



Any quotation/response should be emailed to the contracting Officer at hwilliams2@peacecorps.gov.

Primary Point of Contact

Helen A. Williams

hwilliams2@peacecorps.gov


Attachments/Links
Contact Information
Contracting Office Address
  • 1275 FIRST STREET NE
  • WASHINGTON , DC 20526
  • USA
Primary Point of Contact
Secondary Point of Contact


History
  • Mar 02, 2024 08:21 pm ESTSpecial Notice (Original)
Daily notification on new contract opportunities

With GovernmentContracts, you can:

  • Find more opportunities and win more business
  • Receive daily alerts for all new bid opportunities
  • Get contract opportunities matched to your business
ONE WEEK FREE TRIAL

See also

Follow MCC Business Forecast, Fiscal Year (FY) 2024 Active Contract Opportunity Notice ID

Federal Agency

Bid Due: 9/30/2024

Follow NEEDIPEDIA - COMMERCIAL SOLUTIONS OPENING - CSO Active Contract Opportunity Notice ID

Federal Agency

Bid Due: 12/26/2028

Follow USPSC Operational Planner Active Contract Opportunity Notice ID 7200AA24R00013 Related Notice Department/Ind.

Federal Agency

Bid Due: 7/22/2024

Follow 2024 Advance Planning Briefing for Industry (APBI) - May 6-10, 2024 Active

Federal Agency

Bid Due: 5/31/2024

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only as a convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.